With experience, you could become a manager or senior IT support technician. You could teach in further education or move into technical sales.

As well as proving expert support and resolution on complex incidents and processes related to IT & Security. Vant experienceIn return you will receive a salary of up to £30,000. If you think you have got the skills, knowledge, help desk engineer and experience … Widening participation supports adult learners who want to go to university. If you’re an adult with few or no qualifications, you could get into higher education through the Scottish Wider Access Programme .

Facilities Management Helpdesk Engineer Planner

Celon is a Microsoft Gold Partner with a growing consultancy team – we value building experience and responsibility, and you will have the opportunity to work closely with our leadership team and benefit from mentorship guidance and support. In the NHS, IT service desk technicians help to maintain digital devices, services, and systems across the health service. They provide front-line support and advice to make sure technical problems with hardware, software, and computer networks are resolved at first contact. Provide technical support to installers and service engineers and back up to Sales force queries. Book in warranty and service calls, including day to day planning of engineers.

  • You will be working in a Central London European Support Centre of Financial Services client for a paying up to £41,000 per annum with full Company benefits .
  • The Service Desk Engineer is responsible for tracking and resolving all assigned support requests through effective decision making and problem solving skills.
  • You could work in an office, at a client’s business or in a contact centre.
  • Joining as the Service Desk Engineer / 2nd Line Support Advisor you will be the first point of contact for clients with technical queries over the phone, via the ticketing system and online chat.

Communicate to customers, team, and the business when changes in process occur. The Find a job service can help you with your search for jobs and send alerts when new jobs become available. Trading Trade Commodities Commodity Contract Front Office Finance Financial Services Banking Settlements Technology Technical Software) required by our financial services…

IT Support-1st/2nd Line,AD,O365,Hardware-Sutton Coldfield

Are you passionate about proving positive results to end clients? Do you have experience of working in a fast paced and high volume environment? Randstad C&P are recruiting on behalf of a leading facilities management organisation based in Boldon Colliery… This role is based from home 90% of the time but you may need to attend client sites when needed or company training and events – these will be based in London, you will need to live within a commutable distance.

help desk engineer

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